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Shipping & Tracking


To make your waiting time as short as possible, we recommend you to choose business express delivery.

How can I keep track of the status of my order?

Please login to our website, and click on your log-in name at the top of the page. ON the left-hand side of the next page, click on "My Order". Information about your order, such as your order number, and the date of dispatch can be found here.

Who will pay Custom duty or import tax?

We do not responsible for any custom duty or import tax. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility.

How do I track my order?

Option 1: You can track your package directly on the TRACK ORDER option with your email address.

Option 2: You can track your order through this website link: https://www.sf-express.com/us/en/(Standard Shipping), https://www.usps.com(Standard Shipping or American special line) and https://www.ups.com(Business Express). Or you can email our customer service to have tracking information.

Handling time

Lens Type Rx Production Time
Frame Only / Non-RX Non 1-2 Business Days
Single Vision / Near Vision
Classic Lenses / Blue Light Blocking
SPH: +3.00 ~ -8.00
CYL: -0.5 ~ -2.00
1-2 Business Days
Other 2-3 Business Days
Progressive / Bifocal / Polarized / Others Any 3-5 Business Days
Tint Solid Tint / Gradient Tint 2-4 Business Days
Mirrored Tint 3-5 Business Days

Transit time

Origin Shipping Method Estimated Delivery (after production) Shipping Fee(USD)
United States Standard Shipping 8-16 Business Days $6.95
Express Shipping(UPS/DHL) 5-12 Business Days $19.95
Canada Standard Shipping 9-21 Business Days $6.95
Express Shipping(UPS/DHL) 5-12 Business Days $19.95
Australia Standard Shipping 9-21 Business Days $6.95
Express Shipping(UPS/DHL) 5-14 Business Days $19.95
United Kingdom Standard Shipping - -
Express Shipping(UPS/DHL) 5-14 Business Days $19.95
Other Countries Standard Shipping - -
Express Shipping(UPS/DHL) 6-16 Business Days $19.95

Free Standard Shipping Policy

1. FREE SHIPPING ON USD 65+ (US/CA/SG/AU/GB)

2. Free shipping is calculated before shipping fees.

3. Limited to standard shipping.

4. Automatically apply without coupon code.

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